Live Chat Software

Live Chat Software

Live Chat Software

Live Chat Software Review – ZaZaChat PRO Versus The Competition

Live Chat Software Review – Live Chat Software Comparison

 

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ZaZaChat Pro Livehelper Velaro WebsiteAlive Live Chat Now! Live Site Manager Boldchat LivePerson Pro SiteChat Pro PHPLive
Monthly Price $24.99 $39.95 $49.95 $69.95 $19.50 $39.99 $79.00 $99.99 $14.95 $89.95
1 operator per month $24.99 $39.99 $59.95 $69.95 $19.95 $39.99 $79.00 $99.99 $29.95 N/A
5 operators per month $99.99 $199.95 $299.75 $129.80 $97.50 $84.00 $355.00 $499.95 $29.95 N/A
20 operators per month $399.80 $799.80 $1199.00 $429.05 $99.50 $309.00 $1343.00 N/A $29.95 N/A
Setup Fee $0.00 $0.00 $0.00 $0.00 $0.00 $99.99 $0.00 $0.00 $0.00 $0.00
Max Number of Operators Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited 5 Unlimited Unlimited
Cost per month for additional Operator $19.99 $39.99 $59.95 $19.95 $19.50 $15.00 $79.00 $50.00 $0.00 N/A
Features
Online/Offline Status Live Chat Software Comparison Live Chat Software Reviews Live Chat Reviews Live Chat Software Review Live Chat Review - Live Chat Software Comparison Best Live Chat Software Reviews Best Live Chat Review The Best Live Chat Review Live Chat Comparisons Live Chat Software Comparisons
Online/Offline Messaging
System
Live Chat Software Live Chat Software Not Applicable Live Chat Comparisons Live Chat Comparisons Live Chat Comparisons Live Chat Comparisons Not Applicable Live Chat Comparisons Live Chat Comparisons
Built-In Chat Buttons/Images Live Chat Software Comparisons Live Chat Software Comparisons Chat Software Comparisons Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark
Customizable Chat Buttons Check Mark Check Mark Check Mark Check Mark Check Mark Not Applicable Check Mark Check Mark Check Mark Check Mark
Customizable Chat Window Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Not Applicable Not Applicable
Remote Administration Check Mark Check Mark Not Applicable Check Mark Not Applicable Check Mark Not Applicable Not Applicable Not Applicable Check Mark
Self-Generating Scripts Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark
Chat Operator
Convenience
Sound Alerts Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark
Visual Alerts Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark
Canned Greetings Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark
Modify Canned Greetings Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark
Built-In Spell Checker Check Mark Check Mark Check Mark Check Mark Check Mark Not Applicable Not Applicable Check Mark Not Applicable Not Applicable
Multiple Chat Sessions Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark
Chat Transfer to Other Operators Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark
“Whisper” Technology Check Mark Not Applicable Not Applicable Not Applicable Not Applicable Not Applicable Not Applicable Not Applicable Not Applicable Not Applicable
Chat Customer
Convenience
Typing Indicator Check Mark Not Applicable Check Mark Check Mark Check Mark Not Applicable Check Mark Check Mark Check Mark Check Mark
eMail Chat Transcripts Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark
Co-Web Browsing Check Mark Not Applicable Not Applicable Check Mark Check Mark Check Mark Not Applicable Check Mark Not Applicable Not Applicable
Marketing
Features
Floating Invitation to Chat Check Mark Check Mark Not Applicable Check Mark Check Mark Check Mark Not Applicable Check Mark Not Applicable Check Mark
Live Keywords Check Mark Check Mark Check Mark Not Applicable Check Mark Not Applicable Not Applicable Check Mark Not Applicable Not Applicable
Advertising Features Check Mark Not Applicable Not Applicable Check Mark Not Applicable Not Applicable Check Mark Not Applicable Not Applicable Not Applicable
Customer Survey Check Mark Check Mark Check Mark Check Mark Check Mark Not Applicable Not Applicable Not Applicable Not Applicable Check Mark
Safety Features
SSL Secure Data Transfer Check Mark Check Mark Check Mark Check Mark Check Mark Not Applicable Check Mark Not Applicable Not Applicable Not Applicable
Block IP Addresses Check Mark Not Applicable Not Applicable Check Mark Check Mark Check Mark Check Mark Not Applicable Not Applicable Not Applicable
Tracking
Abilities
Repeat Visitor Identification Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark
Visitor History/Transcripts Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Not Applicable Check Mark Check Mark Check Mark
Track Visitor Refer Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark
Track Visitor Footprints Check Mark Check Mark Check Mark Check Mark Not Applicable Check Mark Check Mark Check Mark Check Mark Check Mark
Traffic Monitoring
Abilities
Real-Time Visitor Monitoring Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark
Real-Time Visitor Alert Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark
Proactive Invitation Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark
“Who Is” Browser Lookup Check Mark Check Mark Check Mark Not Applicable Check Mark Check Mark Check Mark Check Mark Not Applicable Not Applicable
Website Statistics Summary Check Mark Not Applicable Check Mark Check Mark Check Mark Check Mark Not Applicable Not Applicable Not Applicable Check Mark
Capture of Visitor Data Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark
Customer
Support
24/7 Support Check Mark Check Mark Not Applicable Check Mark Not Applicable Not Applicable Not Applicable Check Mark Not Applicable Not Applicable
Live Chat Support Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark
eMail Support Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark
Toll-Free Telephone Support Check Mark Not Applicable Not Applicable Check Mark Not Applicable Check Mark Not Applicable Check Mark Not Applicable Check Mark
Supported
Configurations
Windows Vista Check Mark Not Applicable Check Mark Check Mark Check Mark Not Applicable Check Mark Not Applicable Not Applicable Not Applicable
Windows XP Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark Check Mark
Monthly Price $24.99 $39.95 $49.95 $69.95 $19.50 $39.99 $79.00 $99.99 $14.95 $89.95

Live Chat Software Review

Compare
Live Chat
Software
to the competition. Not only do we offer more features, we offer
those features at a lower price! The above price of ZaZaChat PRO does not reflect
the 25% discount you receive if you prepay for a year’s worth of service!

In addition to the aforementioned features, ZaZaChat Pro features several invaluable
bonus features that the competition can only dream of offering in their software.

ZaZaChat PRO Live Chat Software Bonus Features

ZaZaKnowledge© Features

  • Lifecycle Knowledgebase management system
  • Ability to add questions to Knowledgebase directly from an active
    chat session
  • Private and Public Knowledgebase article flags for public /
    internal use.
  • Operator ability to search public / internal Knowledgebase articles
    directly from the Operator Panel while engaged in an active chat
    session
ZaZaTicket© Features

  • Lifecycle trouble ticket management system
  • Use the straightforward interface to track and manage each ticket
  • Allow visitors to easily submit trouble tickets, and track their
    progress right from the web
  • Measure ticket analytics to monitor the effectiveness of your
    team
  • Improve communication with your end users with automated responses
    and ticket status notifications
  • Add resolved tickets to Knowledgebase maintained by ZaZaKnowledge
    for visitors’ and operators‘ self-help
ZaZaInquirer© Features

  • 30+ Printable, graphical reports providing vital information
    about an e-business and ZaZaCHAT account performance including:

    Main Overview, Marketing Overview, Content
    Overview, Daily Live Help Statistics, Requested Calls summary, Operator
    performance, and many more…

  • Filter by date range
ZaZaChat.NET© Features

  • ZaZaChat.NET © is a User Control (Windows Class Library) that
    brings all the client functionality of ZaZaChat ©, commonly on the
    web, to Windows .NET 2.0 applications.
  • Published for use by software development companies,
    helping software companies of all sizes enable application support
    via Live Chat built into the software’s screens, automate internal
    and external customer service to improve customer satisfaction and
    decrease support expenses.

 

 

ZaZaChat PRO Subscription Packages

Billing Term
Live Chat Software Packages
1 to 4 Operators
Live Chat Software Packages
5+ Operators
  Monthly Subscription
$24.99
$19.99
 
Yearly Subscription
$19.99
$14.99
 


Live Chat Software Comparisons