Live Chat Software

Live Chat Software

Live Chat Software

  • Why Use Live Chat? 1Communicate With Customers

    Your website visitors expect live support. In fact, online chat is a common feature on nearly all of the most successful Ecommerce websites today. Live chat improves customer service, by offering website visitors a live chat operator 24 hours a day, 7 days a week. And, customers are more likely to spend money at a website that offers live support, improving your sales, credibility and boosting customer loyalty.

    2Powerful, Easy-To-Use System

    Our live support system is simple and easy to use –- it takes less than 5 minutes to install. There is no complicated training, HTML or programming languages that are required to get your live support system up and running. You’ll find that ZaZaChat is a powerful system that also offers market research information on your website visitors. ZaZaChat makes live chat easy.

    3Cost Effective

    Our live chat software and help desk software is affordably priced. Buy it for less than $1 a day and get as many as four operators who will field calls from your website. ZaZaChat is a cost-effective solution that offers customer service for small and large businesses. ZaZaChat live chat operators can service multiple clients.

    4Customer Friendly

    Our friendly, professional operators are here to service your customers – in sales, service, customer support and much more. Customers appreciate patronizing a website that offers a live, person they can talk to, any time of the day or night. Improve customer service with ZaZaChat live support.

  • Better Insurance Customer Support With ZaZaChat Live Support

    Live Chat Software For Insurance Companies

    Insurance is one of those services you don’t want to have to call. But there are times when reaching your insurance agency or representative is vital.

    Like when you’ve been in a car accident and want to know about your coverage. Or if your home is damaged by storms and you need to find out what lodging your policy will pay for. And when you’re home has been burglarized and you don’t know what to do next.

    When that time does arrive, you don’t want to get a recording. And you definitely don’t want to get an email. You want to talk to someone right away.

    Fast.

    Give Your Customers A Reason To Patronize Your Agency By Using Live Support

    Don’t give your customers a reason to go with another insurance company because they can’t reach you when they need to.

    Provide live chat assistance from ZaZaChat and your customers will have a 24-hour, 7-day a week access to live chat operators. All they have to do is click on the live chat icon or live chat link that is on each page of your agency’s website. They’ll have quick, instant access to a live chat operator.

    Customers will appreciate the fact that your agency provides online chat software and help desk software assistance to handle their urgent demands.

    Nearly all the information an agent gives over the phone can be communicated via live chat: policy information, coverage, coverage clauses, rates, exclusions and more. The only difference with ZaZaChat online chat software is that the information is communicated to customers using live chat text messaging.

    Explore The Many Uses For Live Chat Software

    There are so many uses for live chat software and help desk software: With the click of a mouse, customers can check the status of their claims; get help filling out applications; get an insurance quote; and find a local agent. Your licensed agents can also work along with our live support services. In less than 5 minutes, agents can have their very own operator panel to communicate with customers using live chat.

    ZaZaChat live chat solutions is also a sales tool. Agents and live chat operators can use it to offer additional services to existing customers or even new customers. Our live support software is both practical and efficient when it comes to manager customer relations.

    ZaZaChat’s live chat services offer many support services to customers. Live chat operators can easily direct customers to the web site pages of firms where they have a business relationship such as recommended car rental agencies, auto repair companies and home remodeling experts.

    Customer Service When Customers Need It

    Speed the amount of time agents spend on mundane but necessary customer tasks. ZaZaChat frees agents up to concentrate on other areas. Live support from ZaZaChat keeps your agency covered with customer access to policy information when they need it.

    Your customers must be insured 24 hours a day. Don’t you owe them the benefit of offering customer service for the same amount of time?

    Resolve Issues Quicker With ZaZaChat Live Chat Software

    ZaZaChat helps your customers resolve issues quickly.

    One agent can conduct multiple chat sessions. And by equipping your agency with ZaZaChat live support, you can save time by developing pre-written answers to common questions. You no longer have to repeat information over and over again during every phone call.

    Train Agents Using Live Chat Software

    Not only does ZaZaChat live person chat software provide a powerful, easy-to-use live chart system, it is also a training resource. Transcripts of live chat sessions can be used to train new staff and quality control.

    Connect Your Customers

    The Internet has made it easier to do business around the clock.

    But, the old rules of business still apply: Customers want to hear a real, live person on the other end of the phone when they call. Not an answering service. Not voice mail. And not silence on the other end of the phone.

    Critical Market Research

    Convert 25 Percent More!

    It’s a fact: Our live support software converts 25 percent more of your websites visitors into customers. And websites equipped with ZaZaChat’s help desk software provide market research that every website needs. Just think: How many more customers could your business get if there was a friendly, professional operator handling your calls live?

    Get more sales when you connect your website with customers using ZaZaChat live help software. Our operators are trained to handle multiple customers, for maximum efficiency.