Live Chat Software

Live Chat Software

Live Chat Software

  • Why Use Live Chat? 1Communicate With Customers

    Your website visitors expect live support. In fact, online chat is a common feature on nearly all of the most successful Ecommerce websites today. Live chat improves customer service, by offering website visitors a live chat operator 24 hours a day, 7 days a week. And, customers are more likely to spend money at a website that offers live support, improving your sales, credibility and boosting customer loyalty.

    2Powerful, Easy-To-Use System

    Our live support system is simple and easy to use –- it takes less than 5 minutes to install. There is no complicated training, HTML or programming languages that are required to get your live support system up and running. You’ll find that ZaZaChat is a powerful system that also offers market research information on your website visitors. ZaZaChat makes live chat easy.

    3Cost Effective

    Our live chat software and help desk software is affordably priced. Buy it for less than $1 a day and get as many as four operators who will field calls from your website. ZaZaChat is a cost-effective solution that offers customer service for small and large businesses. ZaZaChat live chat operators can service multiple clients.

    4Customer Friendly

    Our friendly, professional operators are here to service your customers – in sales, service, customer support and much more. Customers appreciate patronizing a website that offers a live, person they can talk to, any time of the day or night. Improve customer service with ZaZaChat live support.

  • Better Government Public Relations With ZaZaChat Live Support

    Live Chat Software For Government Sites

    Perception is everything, especially when it comes to city, state and federal government.

    Government offices know: Chances are, it isn’t that customer service at city, state and federal government offices is consistently lacking; it’s that some residents perceive they will have to wait in long lines, be treated unfairly, or will receive poor services when they visit.

    Boost your city, state or federal office’s image by offering live chat customer assistance from ZaZaChat.

    ZaZaChat live support software allows governments to reduce complaints and improve customer service. Our fast and efficient live chat and help desk software is designed to handle customer service and information requests in real-time.

    We offer flexible, customized live chat software and help desk software services that meet stringent requirements.

    Live Chat Software Improves Customer Service

    Our live support services can be used virtually anywhere, eliminating long lines and wait times at government offices. Our live chat software and help desk software services are available 24 hours a day, 7 days a week. In a virtual world, we’re never closed.

    Customers who visit your municipal website can instantly get the answers to their questions – from driving license information at the Secretary of State Office to trash pickup fees and city hall hours. They won’t have to waste time looking through pages and pages of government websites or clogging phone lines.

    All residents have to do is call ZaZaChat to begin a live chat session with our live chat operators. We’ll handle all information requests.

    ZaZaChat Live Chat Operators Are There For Citizens, Businesses

    The answers to many information requests can be found somewhere on a government website. But residents often don’t want to look on every page of a website just to find the answers to their questions. Nor do they wan to wait in long lines and listen to busy telephone signals.

    How many times have you been in a government office that is packed to capacity? Or can’t reach a government office because phone lines are busy?

    Eliminate timely and unproductive customer service backups with ZaZaChat live support software. Our live chat operators free government employees up to interact with more customers. Your government office should see an immediate drop in the number of inquiries it receives daily.

    That’s because we’re able to eliminate the overflow that can happen in government offices and on telephone lines when there is an overload of customers seeking services or information.

    Easily solve customer service issues with ZaZaChat live chat solutions and help desk software. Our live chat operators supplement your customer service operations, offering additional assistance to citizens and businesses during times when government offices are closed or crowded.

    Live Chat Is Affordable For Your Government Site

    Our products are competitively-priced to meet different budgets. For as little as $14.99 a month per operator on yearly, pre-paid plans, your government office can get the extra customer service assistance residents need.

    You’ll find that the cost for our services – less than 50 cents a day depending upon the plan – is well worth the cost. You’ll eliminate long customer service lines and busy telephone signals. Residents and citizens will be happier with customer service because they know they can get assistance anytime — 24 hours a day, 7 days a week.

    All government offices can benefit from live chat. Our live chat software and help desk software installs in as little as 5 minutes. And, you can train your operators — as well as use ZaZaChat’s live chat operators – to use real time text messaging and other live chat software and help desk software for even greater efficiencies. Offer personalized chats for each municipal department.

    Select the ZaZaChat live help software plan that fits your needs.

    Improve public relations and customer service at the city, state or federal level using ZaZaChat live chat software and help desk software.

    Connect Your Customers

    The Internet has made it easier to do business around the clock.

    But, the old rules of business still apply: Customers want to hear a real, live person on the other end of the phone when they call. Not an answering service. Not voice mail. And not silence on the other end of the phone.

    Critical Market Research

    Convert 25 Percent More!

    It’s a fact: Our live support software converts 25 percent more of your websites visitors into customers. And websites equipped with ZaZaChat’s help desk software provide market research that every website needs. Just think: How many more customers could your business get if there was a friendly, professional operator handling your calls live?

    Get more sales when you connect your website with customers using ZaZaChat live person chat software. Our operators are trained to handle multiple customers, for maximum efficiency.