Live Chat Software

Live Chat Software

Live Chat Software

  • Why Use Live Chat? 1Communicate With Customers

    Your website visitors expect live support. In fact, online chat is a common feature on nearly all of the most successful Ecommerce websites today. Live chat improves customer service, by offering website visitors a live chat operator 24 hours a day, 7 days a week. And, customers are more likely to spend money at a website that offers live support, improving your sales, credibility and boosting customer loyalty.

    2Powerful, Easy-To-Use System

    Our live support system is simple and easy to use –- it takes less than 5 minutes to install. There is no complicated training, HTML or programming languages that are required to get your live support system up and running. You’ll find that ZaZaChat is a powerful system that also offers market research information on your website visitors. ZaZaChat makes live chat easy.

    3Cost Effective

    Our live chat software and help desk software is affordably priced. Buy it for less than $1 a day and get as many as four operators who will field calls from your website. ZaZaChat is a cost-effective solution that offers customer service for small and large businesses. ZaZaChat live chat operators can service multiple clients.

    4Customer Friendly

    Our friendly, professional operators are here to service your customers – in sales, service, customer support and much more. Customers appreciate patronizing a website that offers a live, person they can talk to, any time of the day or night. Improve customer service with ZaZaChat live support.

  • Financial Information Updated In Real Time With Live Chat

    Live Chat Software Financial Services

    Silence is not golden in the financial services industry.

    When money is on the line, customers want to know they have access to a live operator; email access simply won’t do, especially when it comes to transmitting sensitive financial information.

    With so many changes in the financial services sector – turmoil at banks, investment banks and hedge funds – there’s nothing more soothing to a customer than hearing a live, person.

    Not voicemail.
    Not emails.

    Give your financial services business an edge over competitors when you install ZaZaChat live chat software on your website.

    Customers want to know that someone cares, especially when it comes to their investments and financial accounts.

    ZaZaChat live chat solutions and online chat software gives customers the assurances they need, with daily, online live chat support.

    How Important Is Live Chat Software To Your Customer?

    Imagine this scenario: A customer with a money market account has an urgent question at 3 a.m. Normally, they’d have to wait until the next business day to get an answer. But not with ZaZaChat live chat software.

    Operators using our powerful help desk software system can answer questions 24 hours a day, no matter if its 2 p.m. or 2 a.m. Customers calling from around the country – even around the world – never have to wonder if a call center is open.

    ZaZaChat’s live support is always open to answer financial questions from customers on your website.

    How is that for customer convenience?

    Live Chat Software Support Helps Your Business

    It’s a proven fact: Offering live chat on your website can boost business 30 percent or more.

    Customers want financial access 24-7. Give it to them by equipping your financial services website with live chat software and help desk software from ZaZaChat live person chat software.

    ZaZaChat’s live support software makes it easier to conduct business.

    • Set up customer appointments.
    • Provide financial information.
    • Pursue sales leads.
    • It’s all possible with ZaZaChat.

    It’s All About The Numbers

    The financial services industry thrives on data: mortgage rates, interest rates, stock market figures, loan rates.

    Not only does ZaZaChat live help software assist with customer interactions, we can handle financial information requests as well.

    Our powerful help desk software can provides customers with the data they need when it’s time to crunch the numbers.

    Or, we can assist customers with simple transactions such as sending loan applications or helping them complete applications.

    Live chat speeds up the customer interaction process. Virtually any information that can be given over the phone can be communicated quickly using live chat. We offer speedy answers to complex questions.

    Our live chat is the #1 customer service choice for many industries because it allows live chat operators to show, not tell.

    Directions? Our live chat operators can send website visitors to pages that contain driving directions.

    Need legal information? Live chat operators can direct customers to forms they need to complete.

    Our live support software does more than just assist website visitors. It’s also an online sales tool that can be used to sell financial products and services. Operators can offer chatting visitors additional services depending on the direction of the live chat.

    Live Chat Software Makes Financial Sense

    1. Assist Customers Online, 24 Hours a Day, 7 Days a Week
      Address customer concerns quickly using live chat. Our system is equipped with the latest security features that allow private conversations.
    2. Multi-Task More Efficiently
      One operator can help many customers at one time, driving down costs.
    3. Easy-to-Use Operator Panel
      Our operator panel is simple and easy to use; requires no programming.
    4. Monitor Website Visitors
      Monitor where visitors are coming from – and develop sophisticated marketing campaigns that work.

    Make Your Financial Services Business Accessible With Live Chat

    Customers want to know that the financial company they are dealing with is accessible. Give them the assurance they need with ZaZaChat online chat software. Our live chat software and help desk software pays dividends that result in more satisfied customers.

    Connect Your Customers

    The Internet has made it easier to do business around the clock.

    But, the old rules of business still apply: Customers want to hear a real, live person on the other end of the phone when they call. Not an answering service. Not voice mail. And not silence on the other end of the phone.

    Critical Market Research

    Convert 25 Percent More!

    It’s a fact: Our live support software converts 25 percent more of your websites visitors into customers. And websites equipped with ZaZaChat’s help desk software provide market research that every website needs. Just think: How many more customers could your business get if there was a friendly, professional operator handling your calls live?

    Get more sales when you connect your website with customers using ZaZaChat. Our operators are trained to handle multiple customers, for maximum efficiency.