Your website visitors expect live support. In fact, online chat is a common feature on nearly all of the most successful Ecommerce websites today. Live chat improves customer service, by offering website visitors a live chat operator 24 hours a day, 7 days a week. And, customers are more likely to spend money at a website that offers live support, improving your sales, credibility and boosting customer loyalty.2Powerful, Easy-To-Use System
Our live support system is simple and easy to use –- it takes less than 5 minutes to install. There is no complicated training, HTML or programming languages that are required to get your live support system up and running. You’ll find that ZaZaChat is a powerful system that also offers market research information on your website visitors. ZaZaChat makes live chat easy.3Cost Effective
Our live chat software and help desk software is affordably priced. Buy it for less than $1 a day and get as many as four operators who will field calls from your website. ZaZaChat is a cost-effective solution that offers customer service for small and large businesses. ZaZaChat live chat operators can service multiple clients.4Customer Friendly
Our friendly, professional operators are here to service your customers – in sales, service, customer support and much more. Customers appreciate patronizing a website that offers a live, person they can talk to, any time of the day or night. Improve customer service with ZaZaChat live support.
Live Chat Software Education
Online recruitment is a powerful marketing tool used by colleges and universities for everything from attracting new students and soliciting donations from alumni to registering students for classes.
Yet, for all the efficiencies that websites have created, there are still times when students and their parents need to talk to a real, live person. And it isn’t always at a time when college operators are available.
Live support software from ZaZaChat provides students, parents and alumni with the customer service support they need. Our live chat software and help desk software supplements existing customer service operations, serving as an additional layer of customer service help. Our live chat operators can handle calls at college and university call centers are closed or operators are unavailable.
Never worry about missing student calls again when you install ZaZaChat as your live support software solution. Our online chat software alleviates the customer service challenges that can happen students have questions about classes and registration. Increase your live chat support during critical enrollment blitzes and registration drives; decrease live chat services when enrollment is slower and there are less student inquiries.
Not all colleges and universities are equipped to handle extra student and parent inquiries. That’s where ZaZaChat live help software comes in. Our online software can provide the extra help you need – seamlessly.
Our online chat software will not only field questions from prospective students, it will also save time and boost efficiency for staff. Think how much time it takes for college staff to take a call, answer a question, and then get back to what they were doing before the phone rang. It can take huge amounts of time, zapping employee efficiency and productivity.
Productivity problems are solved with ZaZaChat live support software. We do all the hard work so that colleges and universities don’t have to.
Customized Online Chat Software Solutions
ZaZaChat isn’t just for live chat operators. It can also be used by faculty to communicate with students.
It takes less than 5 minutes to install. Our live support software offers students who need assistance the opportunity to conduct real-time, live chat sessions with faculty.
It’s simple and easy to use. Students click on a ZaZaChat or live chat button on the website. A private message window opens. The student fills in information such as their name and contact information. The student requests a live chat session from a faculty member. Faculty gets the chat request and decides whether to accept. If accepted, the student and faculty members are now communicating using live chat.
Live Chat Software Why Live Chat Software Is Good For Colleges And Universities
- More effective multi tasking
One ZaZaChat a live chat operator can assist several students at one time.
- Higher Student Enrollment
Invite prospective students to chat and learn more about the university.
- Create Live Chat Sessions At The Right Time
Students can chat with a live support operator when they are browsing online college catalogs.
Learn the operator console quickly and easily to get the most out of live support software.
The uses of ZaZaChat
live chat software are numerous: Check the status of student applications. Ask about housing. Find out more about the curriculum. Your questions are answered instantly. Operators can help guide your customers by directing them to particular pages on your website.
Your Live Chat Software Experience Personalized
ZaZaChat live chat solutions gives you the power. Each department can customize their chat window to reflect school colors and logos. Or, change our live chat greetings by department.
ZaZaChat’s customer analytics provide colleges and universities with information they need to recruit more students.
The Internet has made it easier to do business around the clock.
But, the old rules of business still apply: Customers want to hear a real, live person on the other end of the phone when they call. Not an answering service. Not voice mail. And not silence on the other end of the phone.
Convert 25 Percent More!
It’s a fact: Our live support software converts 25 percent more of your websites visitors into customers. And websites equipped with ZaZaChat’s help desk software provide market research that every website needs. Just think: How many more customers could your business get if there was a friendly, professional operator handling your calls live?
Get more sales when you connect your website with customers using ZaZaChat live person chat software. Our operators are trained to handle multiple customers, for maximum efficiency.