Live Chat Software

Live Chat Software

Live Chat Software

  • Why Use Live Chat? 1Communicate With Customers

    Your website visitors expect live support. In fact, online chat is a common feature on nearly all of the most successful Ecommerce websites today. Live chat improves customer service, by offering website visitors a live chat operator 24 hours a day, 7 days a week. And, customers are more likely to spend money at a website that offers live support, improving your sales, credibility and boosting customer loyalty.

    2Powerful, Easy-To-Use System

    Our live support system is simple and easy to use –- it takes less than 5 minutes to install. There is no complicated training, HTML or programming languages that are required to get your live support system up and running. You’ll find that ZaZaChat is a powerful system that also offers market research information on your website visitors. ZaZaChat makes live chat easy.

    3Cost Effective

    Our live chat software and help desk software is affordably priced. Buy it for less than $1 a day and get as many as four operators who will field calls from your website. ZaZaChat is a cost-effective solution that offers customer service for small and large businesses. ZaZaChat live chat operators can service multiple clients.

    4Customer Friendly

    Our friendly, professional operators are here to service your customers – in sales, service, customer support and much more. Customers appreciate patronizing a website that offers a live, person they can talk to, any time of the day or night. Improve customer service with ZaZaChat live support.

  • Improve Car Rental Satisfaction with Live Website Chat

    Live Chat Software Car Rental

    Your customer needs to rent a car for business or pleasure. But there are so many complex factors involved -— insurance, taxes, car rental rates and reservation dates — that can make reserving a rental car on a website a frustrating.

    Make your customer service experience a better one with live chat services from ZaZaChat.

    The car rental business is competitive. Consumers have many choices to choose from. Which means that car rental agencies must fight harder than ever to retain customers – and gain new customers. And car rental businesses must be accessible at all times.

    All the more reason to allow ZaZaChat live chat solutions to provide your live support software solutions.

    Make your car rental business stand out with exceptional customer service. Our live chat operators are available to answer customer questions 24 hours a day, 7 days a week.

    Our live help software guides customers, easing them through complex transactions.

    The Live Chat Solution For Car Rental Agencies

    Use our live chat software and help desk software to help customers sift through the details of their car rentals. Make renting as easy as possible for customers with ZaZaChat live chat software.

    Make all customer interactions pleasant experiences with live support software from ZaZaChat.

    Our live chat operators can help your customers with all their needs.

    Show prospective customers pictures of online cars. Pass on discounts and coupons. Greet website visitors immediately. Ask customers information such as the type of vehicles they want to rent and reservation dates. Make the rental reservation process a snap with ZaZaChat.

    When Timing Is Everything

    Most rental car customers don’t have time to wait for return phone calls and email responses. They need a rental car – now.

    Give customers the information they need to make rental car reservations when you equip your website with our powerful live support software.

    Your customers will appreciate it.

    Live Chat Support Software Offers Many Advantages For Rental Agencies

    1. Book Online Sales

      Sometimes, rental customers need cars right away. They don’t have time to wait for a car rental agency to follow-up. A ZaZaChat live operator can quickly assist customers 24 hours a day, 7 days a week.

    2. Provide More Information To Customers Efficient Information Transfer

      Your customers don’t have to wait for your emails to show up in their inbox. Instantly send information such as photos of vehicles, directions, roadmaps and more during live chart sessions aided by ZaZaChat live person chat software and help desk software.

    3. Set Call Priorities

      Prioritize calls using ZaZaChat’s help desk software. Our operators are automatically notified of visitors seeking live chats. Eliminate call back-ups and overflows to help those in need the most.

    4. Improve Office Communication

      Not only can operators talk with customers, they can also talk to each other using agent-to-agent chats for better training and improved efficiencies.

    5. Trim Costs And Improve Customer Service

      Live chat is cost-effective. Implementing our live support software will cut your bottom line while simultaneously providing excellent services. Customers won’t have to stay on hold when you use our live chat software and help desk software on your website.

    6. Boost Customer Service Efficiency

      Live chat operators can hold multiple chats with customers at one time. Each chat happens in a private window that is only visible to the agent and visitor for personal privacy.

    7. Gain Customer Information

      Our help desk software provides valuable tools to measure web campaigns. Our help desk software compiles customer information such as city, state, postal code and other data on your website visitors.

    8. Improve Customer Service Quality Control

      Measure the effectiveness of live support software by using chat transcripts that can be used for review and employee training.

    Connect Your Customers

    The Internet has made it easier to do business around the clock.

    But, the old rules of business still apply: Customers want to hear a real, live person on the other end of the phone when they call. Not an answering service. Not voice mail. And not silence on the other end of the phone.

    Critical Market Research

    Convert 25 Percent More!

    It’s a fact: Our live support software converts 25 percent more of your websites visitors into customers. And websites equipped with ZaZaChat’s help desk software provide market research that every website needs. Just think: How many more customers could your business get if there was a friendly, professional operator handling your calls live?

    Get more sales when you connect your website with customers using ZaZaChat. Our operators are trained to handle multiple customers, for maximum efficiency.