Live Chat Software

Live Chat Software

Live Chat Software

  • Why Use Live Chat? 1Communicate With Customers

    Your website visitors expect live support. In fact, online chat is a common feature on nearly all of the most successful Ecommerce websites today. Live chat improves customer service, by offering website visitors a live chat operator 24 hours a day, 7 days a week. And, customers are more likely to spend money at a website that offers live support, improving your sales, credibility and boosting customer loyalty.

    2Powerful, Easy-To-Use System

    Our live support system is simple and easy to use –- it takes less than 5 minutes to install. There is no complicated training, HTML or programming languages that are required to get your live support system up and running. You’ll find that ZaZaChat is a powerful system that also offers market research information on your website visitors. ZaZaChat makes live chat easy.

    3Cost Effective

    Our live chat software and help desk software is affordably priced. Buy it for less than $1 a day and get as many as four operators who will field calls from your website. ZaZaChat is a cost-effective solution that offers customer service for small and large businesses. ZaZaChat live chat operators can service multiple clients.

    4Customer Friendly

    Our friendly, professional operators are here to service your customers – in sales, service, customer support and much more. Customers appreciate patronizing a website that offers a live, person they can talk to, any time of the day or night. Improve customer service with ZaZaChat live support.

  • Live Chat For Hospitals And Health Care

    Live Chat For Hospitals

    Health care is a 24-7 business, especially if you operate a hospital. They don’t close, and neither should their customer service operations.

    But try finding a hospital operator after 5 p.m., when most emergency rooms are busy.

    ZaZaChat live chat support is the customer service solution for hospitals. Website visitors will always have a live chat operator to speak to, 24 hours a day, 7 days a week when you install ZaZa Live Chat software and help desk software on your website.

    Live Chat Is A Great Option For Hospitals

    With so many demands and restraints on hospitals’ time, caring for patients is their #1 job. Customer service can be a second priority at times, but it’s just as important.

    Installing our live support software on your hospital’s website will free up your resources, allowing you to concentrate on medical care instead of answering phones.

    ZaZaChat live chat software will fill in the customer service gap. Our live operators are there to answer calls to your website. Whether a customer is calling to request directions, hours or more complex information, our operators can handle it.

    Live Chat Made Simple For Health Care

    ZaZaChat live chat solutions developed its online chat software to be as simple as possible.

    Our software is intuitive and easy to learn. It doesn’t require any programming languages or special skills. You don’t need a thick manual to learn it. You can quickly learn its basic features and get started with live chat programming.

    Many hospitals around the country use live chat. Join the growing list of online chat believers.

    Live Chat Benefits Your Health Care Business

    Offering live chat on your website can boost your business. Customers like knowing that when a live chat operator is available when calling the customer service number listed on your website. Improved customer service has its benefits. Customers are more likely to patronize a hospital where they know they can get their customer service questions answered.

    ZaZaChat online live chat makes it easier to conduct business.

    Our live chat operators will work with your customers to handle all of their customer service needs, from setting appointments and much more.

    It’s all possible with Live Chat Software.

    Live chat speeds up the customer interaction process. Virtually any information that can be given over the phone can be communicated quickly using live chat. We offer quick, speedy answers to complex questions.

    Our live chat is the #1 customer service choice for hospitals.

    Directions? Our live chat operators can send website visitors to pages that contain driving directions.

    Forms? Live chat operators can direct customers to forms they need to complete by sending it to them when they use live chat.

    Live Chat Helps Improve Your Marketing

    Our live support software does more than just assist website visitors. It’s also an online sales tool. Track where your callers are coming from – city, postal code and state – as well as information on what search terms they used. Our online chat software offers many valuable metrics to help fine tune your marketing.

    Live Chat Makes Sense

    1. Assist Customers Online, 24 Hours a Day, 7 Days a WeekHandle customer concerns quickly using live chat. Our system is equipped with the latest security features that allow private conversations between customers and live chat operators.
    2. Multi-Task More Efficiently
      One operator can help many customers at one time, resulting in lower costs and better efficiencies.
    3. Easy-to-Use Operator Panel
      Our operator panel is simple and easy to use; requires no programming.
    4. Monitor Website Visitors
      Monitor where visitors are coming from – and develop sophisticated marketing campaigns that work.
    Connect Your Customers

    The Internet has made it easier to do business around the clock.

    But, the old rules of business still apply: Customers want to hear a real, live person on the other end of the phone when they call. Not an answering service. Not voice mail. And not silence on the other end of the phone.

    Critical Market Research

    Convert 25 Percent More!

    It’s a fact: Our live help software converts 25 percent more of your websites visitors into customers. And websites equipped with ZaZaChat’s help desk software provide market research that every website needs. Just think: How many more customers could your business get if there was a friendly, professional operator handling your calls live?

    Get more sales when you connect your website with customers using ZaZaChat live person chat software. Our operators are trained to handle multiple customers, for maximum efficiency.