Live Chat Software

Live Chat Software

Live Chat Software

  • Why Use Live Chat? 1Communicate With Customers

    Your website visitors expect live support. In fact, online chat is a common feature on nearly all of the most successful Ecommerce websites today. Live chat improves customer service, by offering website visitors a live chat operator 24 hours a day, 7 days a week. And, customers are more likely to spend money at a website that offers live support, improving your sales, credibility and boosting customer loyalty.

    2Powerful, Easy-To-Use System

    Our live support system is simple and easy to use –- it takes less than 5 minutes to install. There is no complicated training, HTML or programming languages that are required to get your live support system up and running. You’ll find that ZaZaChat is a powerful system that also offers market research information on your website visitors. ZaZaChat makes live chat easy.

    3Cost Effective

    Our live chat software and help desk software is affordably priced. Buy it for less than $1 a day and get as many as four operators who will field calls from your website. ZaZaChat is a cost-effective solution that offers customer service for small and large businesses. ZaZaChat live chat operators can service multiple clients.

    4Customer Friendly

    Our friendly, professional operators are here to service your customers – in sales, service, customer support and much more. Customers appreciate patronizing a website that offers a live, person they can talk to, any time of the day or night. Improve customer service with ZaZaChat live support.

  • Live Chat Software for Online Stores

    Live Chat Ecommerce

    Buying products over the Internet is commonplace for many Internet-savvy customers today.

    Visit an online Ecommerce store. See a product. Buy it.

    The Internet is so convenient that many customers simply bypass traditional brick and mortar retail stores in favor of online shopping. Ecommerce stores are open 24 hours a day, 7 days a week for your shopping convenience.

    There’s no need to put your clothes on, hop in the car, drive to the mall and fight the crowds.

    Buy what you want – when you want – with a few clicks of a mouse.

    Still, there are times when a customer’s online transaction might not be that simple.

    They may have questions about a product or your site’s return policies – before they click the checkout button.

    Customer Questions – Answered Through Online Chat

    How will you answer their questions, especially if it’s during the middle of the night?

    Our ZaZaChat live chat solution can help. Our live chat software puts customers in touch with a real, live operator who answers their questions via online chat. And our ZaZa Chat help desk software can walk customers step-by-step through any questions or concerns they might have.

    ZaZaChat’s live chat software is your virtual sales force, answering customers’ questions. Our live support software and help desk software is geared toward small and mid-sized Ecommerce stores that don’t have the manpower to hire hundreds of customer service representatives.

    live chat software has changed how online stores and websites communicate with their customers. Now, there’s a quick, easy way to communicate – without picking up a phone.

    ZaZaChat’s Live Chat Offer Help Desk Support When Customers Need It Most

    No matter how carefully you plan, layout and write your Ecommerce website and product descriptions, customers are bound to have some questions at some point. And, chances are, those questions could come at a time when you or your staff is not available or prepared.

    How many times have you had a question about an Ecommerce retail site and had to wait for an answer?

    Most likely, you didn’t wait very long.

    Not answering customers’ questions – quickly – may cost you a sale. On the Internet, there’s no such thing as store closing hours. Customers won’t “wait” until you open the next day to get their questions answered.

    They want answers – now. And sometimes they need the reassurance of a live person on the phone. Give your customers the assurance they’re searching for with live chat provided by ZaZaChat.

    Live Chat Software and Help Desk Software That Will Help You Close Deals

    Our ZaZaChat live support software can help close sales on your site.

    Our online chat software puts customers in touch with a real, live person to answer their questions over the Internet. Stores that use our ZaZaChat online chat software and help desk software can help walk customers step-by-step through any question or concern they might have.

    It’s easy to use. All customers have to do when they visit your website is click on the picture of the friendly, smiling operator on your website. Our live support software will instantly connect them to a live chat operator. No fuss. No muss.

    Sometimes, that voice on the other end of the phone may convince a customer to buy your products.

    That’s why many Ecommerce retailers have turned to ZaZaChat live help software to manage their online store communications needs.

    We make it easier for Ecommerce stores to do business using ive chat operators, live chat software and help desk software that’s easy to begin using.

    There’s no expensive call center to operate.

    Or the added expense of hiring an after-hours answering service.

    Our live chat software will do it all for you.

    Create a more personal, meaningful shopping experience with your customers. Only with live chat and help desk software from ZaZaChat.

    Connect Your Customers

    The Internet has made it easier to do business around the clock.

    But, the old rules of business still apply: Customers want to hear a real, live person on the other end of the phone when they call. Not an answering service. Not voice mail. And not silence on the other end of the phone.

    Critical Market Research

    Convert 25 Percent More!

    It’s a fact: Our live support software converts 25 percent more of your websites visitors into customers. And websites equipped with ZaZaChat’s help desk software provide market research that every website needs. Just think: How many more customers could your business get if there was a friendly, professional operator handling your calls live?

    Get more sales when you connect your website with customers using ZaZaChat. Our operators are trained to handle multiple customers, for maximum efficiency.